Our frustrations with being misunderstood are often just the effects of poor communication. When communicating with others:
-Be direct.
-Keep it simple.
-Confirm.
In both our personal and professional lives we can often trace conflict to simple miscommunication. When we are being misunderstood it is easy to become frustrated with the other person for their lack of understanding but the onus of responsibility to convey a message lies with us.
Using jargon or obfuscation through unnecessary verbiage (guilty!) can often leave the other person confused. It is just human nature to begin to shut down when we feel “stupid” which is the feeling most of us have when in a state of confusion.
Start simply with being direct. Sure, use pleasantries and be polite but also make sure you are making your point.
Next, keep it simple. There’s no need to complicate things unnecessarily. Unfortunately, when communicating scientific information there will be some level of complexity but only give as much as the other person wants. I work with a lot of doctorate level clients so I can often get away with more complex evidence based explanations than I might while working with someone who’s new to nutrition.
Last, confirm. “Have I explained that in a way that makes sense?” After all, none of this matters if the other person doesn’t have a chance to ask questions or confirm understanding.
Relationships are the crux of our lives. Effective communication can make all of them better.
